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You can enroll devices in Duo through the Self-Service Portal on the ArchPass website. To log in to the VPN, you will need to use ArchPass, UGA’s two-step login solution powered by Duo. If you have any questions or need assistance, please email theEITS Help Desk or call 70. If you are having issues installing the VPN on a Mac, click here. There are known issues associated with both Internet Explorer and Microsoft Edge when used to download the An圜onnect version for Windows. We recommend using either Firefox or Google when downloading the An圜onnect for Windows installer. If the option is available to you, you will need to uncheck parts of the installation package as indicated in the following image: The installation comes with several modules that are not needed.
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It can be used on Microsoft, Linux, and Mac operating systems. If the problem persists you can contact the IT Service Center at 30 (5-HELP) work through the issue.The Remote Access VPN is a virtual private network that creates a safe and encrypted connection over the Internet.Ĭisco An圜onnect is cross-platform.